We are extremely excited to announce that eBay messages can now be managed from inside your Highwire account. This means you can read and reply to your customers. See when new messages come in and reply. No more using a separate application to handle your messaging. We also have added the convenience of viewing and replying to your message directly from inside the order history page. This means you can see when there is a message from the customer who actually purchased the item and reply and manage it quickly. It's an incredible integration unlike any other in the industry.
Where can I find the eBay messages?
Simply visit the "Channels--> Sell on eBay--> Messages" section to read and reply to all your eBay messages. You can also read and reply to your eBay messages directly from your order history page.
Feel free to post comments and questions here. This feature is in beta and we will be monitoring your feedback.
We've added a tutorial on this feature. You can find it here.