Dear Valued Customer,
We have been informed by our hosting provider of a required IP address change with our load balancer that may affect your hosted domain DNS. Some action may be required on your behalf to prevent an impact on your domain name from properly loading.
If you are using an A record for a sub domain or root domain pointing to 220.127.116.11, you will need to update your DNS records. Please change to a new IP address of 18.104.22.168. These changes must be made prior to July 29th.
If you are unsure on how to make these changes or unsure if you will be affected, please review the following tutorials on domain configuration.
If you need additional assistance, please submit a new support ticket request at:
The Highwire Commerce Team
We've written an easy to use tool to determine if you need to make any changes to your domain: