We're extremely excited to finally release our newest version of the Highwire Store Admin. After several months of processing customer feedback, attention to design & usability detail and rock-solid back end coding it's finally here!
So what's so special about the new & improved Highwire?
Upon first glance, you'll see it's just gorgeous to look at! We've completey redesigned navigation and layout for better usability. On the dashboard, we've added more sales reports, and done away with clumsy Flash-based charts and replaced them with beautiful, interactive HTML 5 charts. Your admin is now iOS friendly!
Improved Search
You can now easily search your products, orders and customers from one convenient location. All search results from your entire store will be displayed conveniently on one page. You can search for partial customer names, email address, order ID's, product titles, SKU's, URL handles, you name it!
Complete Order History
No more guessing when you emailed a customer, spoke to them on the phone or made a shipment, your orders now have a complete event history. All events completed within the admin are logged and you can even add custom events.
Improved Category Management & Sorting
Category management has been redesigned to be more user friendly. You can now expand and collapse categories and drag and drop to re-order with ease.
Improved Product Navigation
You'll love the new products management page with advanced sorting and easier readability!
Fast Product Edit
Just need to modify the Title, Price, Sale Price, Inventory or Weight of your product quickly? Click the 
icon next to the product title to load the Fast Product Edit screen. Save time by quickly editing several products.
Bulk Product Editing
In addition to being able to bulk edit products with CSV, you can now bulk edit directly from the admin. Select multiple products from the products manage page and bulk edit settings such as price, weight, categories, inventory, etc.
Bulk Pricing Editor
Update pricing on entire categories or specific products with ease with our new Bulk Pricing Editor. Need to mark a whole category on sale? Yah, you can do that now too!
Improved Account Management
You can now view your billing history and download detailed Highwire invoices for your records. Easily determine your current plan and when's your next billing date.
Summary
We think you're going to love the new improved system as much as we do. We'd love to hear your feedback about your first impressions and if you have any further suggestions to improve.
Comments
16 comments
While I haven't had time check out all the areas of the admin interface, I do have a coupke of questions:
Are the grpahs no longer part of the sales reports options? (I get a big empty space to the left of the stats, but no graph.)
Also, in the support area, I am not finding an easy way to return to admin. Am I missing something?
And I don't find completed support tickets, which I sometimes refer back to.
Your sales reports should be showing. I just checked and confirmed they are working. If you don't have flash 8 player or greater installed, it will revert to HTML 5 charts. Your browser might not be compatible with HTML 5 charts, be sure you have the latest version of Flash installed.
1. Check existing requests. You can now view your past requests too.
2. The Return to admin link.
Tomas, I don't usually enjoy these changes one bit, but I had to take the time to say that after two days of using the new format, I LIKE IT! It is much much faster and still user-friendly. I am so far finding everything that I need. Thank you! And ALSO thank you for making a SMOOTH change this time with no down time. That is the most appreciated. :)
I have changed to the higher priced legacy plan and I am more than happy to pay the extra if we will continue to have the quality customer service that you have provided in the past month or two. Great job!
One suggestion...if you are going after the higher sellers...you will really really need better shipping options, at least comparable to other sites. One thing that would help immediately is the ability to pass on our online rates to our customers. Even better yet would be the ability to offer our discounted rates through UPS and FedEx. But hey, even online discounts through USPS would be a great start.
And just to chew on...presently there is no way to offer first class mail INTERNATIONAL. That would be FANTASTIC if you could find a way to implement that into the calculator (I presently use calculated domestic so must also use calculated international).
But really...this new format is truly a work of art. GOOD JOB! :)
Tia (tiasmenagerie.com)
Why do customers need to enter zip codes for international flat rate shipping quotes ?
Or for that matter domestic flat rate shipping quotes ?
This is an unnecessary step for customers.
Thank you....
All the best,
Henri Baccouche
moto-science : the ducati mirror specialist ™
www.moto-science.com
Please try to keep this on Topic. This is about the new admin, not feature requests or existing issues.
You can manually remove that from your template it you want. You'll still need to pass a value, but you can replace the input with a hidden field.
What software do we use for editing themes now ? thanks
Hi
You took off the copy product option from inside a product's page, so now you must exit back to the main list of products and choose copy product from there.
This actualy makes you spend more time, it would be nice if you bring back that feature from inside a product's page.
Thanks
Echoing euro-motards... The copy product button on the product page is essential for quickly / efficiently adding new similar products. PLEASE PLEASE PLEASE put it back.
I used that copy button fairly often as well, and would like to see it restored.
I like the copy button as well :-)
I use PayPal for shipping labels - I am having difficulty doing a C/P of the address working line per line. When I highlight, it wants to copy the entire shipping info. I haven't worked too much lately (lol)...so I'm still trying to adapt. So far I like the new dash!
Maybe I missed it - I can't figure out how to quick edit quantity!
Would it be possible to have an option to set the flat rates for both domestic and international shipping for all products so that when I am listing items I don't have to keep typing all of that in.. I use the same flat rate for all products
Well.. not all but the majority of them
Can you please explain your process where you would need the copy function on the product edit page? Once you save a product, it redirects you to the product list page where you can easily select the product and copy it again if needed. You can do all the copy functions directly from the products list page. There's no need to open the product edit page and then copy it.
truckerflicks, I would suggest saving an inactive product with your commonly used settings and just using the copy option to populate your product settings.
Maybe I missed it - I can't figure out how to quick edit quantity!
gonefunky, look up in the description of the what's new and see the "Fast Product Edit" section.
Tomas, Under the last admin permutation, it was very easy to save a product and then click "Copy Product" right from the same page. It saved the steps of selecting the last item from a list, going to the top and clicking copy, and then having to open the copied listing once it was created. It's all about saving time and making it easier to list nearly identical products one right after another.
In my situation, once I had listed a photograph it was easy to click copy from the same listing page and have an identical listing immediately to work on, ready for the two or three edits necessary to create a new listing (changing title, changing a name inside the body of the text, adding a new photo). It may not seem like a big deal to you that the new admin function kicks us back to the list after saving a product, but when you are trying to put up as many products in a day as possible, the time can really add up.
It worked well before, please add it back.
http://moviefancollectibles.com
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