Highwire Facebook Social store released.

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78 comments

  • csbsewsdollclothes

    HappyShopperShack,

    You can use the privacy settings on your Facebook Pages to determine who can see you apps.  

    Carolyn

    http://csbsews.com

    http://www.facebook.com/csbsewsamericangirldollclothes.

  • Tomas

    The Highwire Facebook Social Store has now out of beta and released for full production. 

    We've made several bug fixes and adjusted some layout settings to correct product titles, and increased "view cart" visibility.

    Please take the time post a review of the Highwire Social Store here and start any discussions on our Application page:

    http://www.facebook.com/apps/application.php?id=137036186323012&v=app_6261817190

    Don't forget to share with your friends! ;)

  • Gary Spence

    I must say this is awesome. Nice work Tomas.

    Here is mine

    http://www.facebook.com/pages/Inside-the-Rock-Poster-Frame/330679348709?v=app_137036186323012

     

    Let me know if you all can see it

  • 2cute2miss

    MY STORE TAB IS EMPTY on both profile and fan page. I have followed the tutorial to the letter and get no error messages. My privacy settings are set to share with everyone. Maybe it's just me but I also could not see glitterfelts.com items on facebook store tab nor could I see insidetherockposter items 9they're the only ones I tried). Maybe it's just me or is there an issue with this app?

  • 2cute2miss

     Also I cannot see Cheris Organics. Something is def wrong with this app. Would be cool though.. oh well

  • csbsewsdollclothes

    My shop tab was working perfectly until today.  I have put in a support ticket.   Perhaps the "disappearance" of the items is related to the new announcement from Tomas re URL Changes.

    Carolyn

    http://csbsews.com

    http://www.facebook.com/csbsewsamericangirldollclothes

  • csbsewsdollclothes

    The items are now appearing on the Shop Tab.  If you tried earlier and couldn't see them, try again.

    Carolyn

    http://csbsews.com

    http://www.facebook.com/csbsewsamericangirldollclothes

  • Michael Gilmer

    Since this plug-in is tied to Facebook, it's bound to have a few glitches every now and then, and it probably won't be Highwire's fault.  Facebook is a mess sometimes and it runs glitchy from time to time all on it's own. 

  • saturday-mornings

    Profile seems to work perfect. But on my page not so much. I don't even see some of the stuff people are talking about. When I go to the Highwire page to click on "Add to my page" that isn't there. All I see is "Go to Application". If i click on that i enter my Key. It only says key saved. So I go to my page and look for the App, but its not there in the list at all. The directions for this are really bad. Since some things in the directions are left out or are in " " and called something else. Or maybe i'm doing it wrong.

     

    Anyone know what i'm doing wrong on this? Why isn't the App adding to my page?

  • thebuttoncart

    I took the shop tab of my profile page while doing some editing to the page. Now I can't get it back. I have 2 fan pages and am able to add the shop tab to those pages no problem. Anyone have any suggestions?

  • csbsewsdollclothes

    According to Tomas, Facebook is taking App tabs (including our Shop Page) off the personal profile pages.   These tabs will remain on the business page.   If true, Facebook is probably not letting you add the application to your personal page.

    Carolyn

    http://csbsews.com

    http://www.facebook.com/csbsewsamericangirldollclothes

  • thebuttoncart

    ok. thank you so much cscsews...  I've been going back and forth with customer support. Apparently they don't know this, so Ill forward it to them. Thanks again.

  • mimodaparati
    How can i add this app to my page it won't let me, my page association is created and the only thing it says when i try to add it is "No Results". Can Someone please help me. Thanks
  • right-hand-world-treasures

    I added it to my business page but I can't get it to show on my personal page...I went to home, account settings, apps, highwire is listed, click on edit, and all looks good...but the shop icon doesn't appear on my page?  https://www.facebook.com/davinadouglass and on highwire it only shows the one page name? what i am doing wrong...also...i have a inkfrog account which shows all my eBay items but they are not showing on my facebook page? do i have to export them to highwire from inkfrog somehow?

     

  • Tomas

    Apps only work on business pages, they can't be used on personal profiles. This is something that Facebook restricted over a year ago.

  • Michael Gilmer

    Tomas is right - Facebook restricted the ability of apps to do certain things on personal profile (timeline) pages.  And then they completely changed everything up by introducing the "timeline".  Apps can no longer embed in timelines, so plug-ins/apps like the Highwire Facebook Store are limited to "pages" - groups or timelines are off-limits.

    I fussed and raised heck when they first blocked app embedding on profiles, because I have about 3000 friends and most of them are targeted, so I get a good amount of sales from FB.  When I was forced to make a business "page", I built up about 300 subscribers to it, but my FB sales conversion rate plummeted to almost nothing.  Eventually, I decided to unpublish my FB-Highwire store because it's wasn't pulling it's own weight, and I have several social network presences that I have to maintain. 

    Don't get me wrong, I am not knocking Highwire.  Facebook is responsible for how it handles access to their domains.

    On the plus side, pulling the HW-FB store gave me more time to focus on FB proper and other places that have higher conversion rates.

    My advice to those posters who revived this old thread is this - focus your energies on a FB personal profile and use that for your FB sales platform.  Your posts/offers/promotions will show up in the home page feed, which is something business pages cannot do.  This will give you a lot more exposure.  Build up your list of FB friends to at least 1500 or 2000.  You won't start seeing a lot of results from FB until you get around 2000 friends, and then the sales should start coming in with regularity.  FB now accounts for about 20% of my sales. 

    Also, if you use eBay as a seller - phase it out.  eBay is now a buyers' market and sellers are getting the shaft. 

    Etsy - forget it, unless you have "crafty" types of wares and have time to cultivate a presence over there.  Their fees are getting ridiculous.

    Bonanza (used to be Bonanzle) is good - very low fees, no fees to list, a nice storefront, and it automatically sends items to the Google shopping feed.

    Highwire rocks and Tomas is a good guy.  He also has a good crew helping him run the show.  You won't find a better deal on a hosted store.  :)

    MikeG

    Galactic Stone & Ironworks - Meteorites and Exotic Collectibles

    www.galactic-stone.com

  • girlshorseclothes

    Just for the heck of it.

    I disagree with Mike G's recommendation to newbies.    Facebook does not "allow" doing business using a personal profile.   "Doing business" includes listing out ads/promotions/new products, etc.

    Once in a while, would probably be fine (and, at the least, go undetected)..... but if you are posting things meant for your client list, rather than people you actually know, then FB can and does shut down those accounts.  And then, you are right where MikeG says he ended up --- losing the access to the 3000 "friends", who were actually his business "fans". 

  • Michael Gilmer

    Just to clarify a bit -

    My FB page is both personal and business - I post a lot of personal things in addition to offers for specimens. 

    The offers I post are often informative and contain facts and anecdotes about the type of material being offered, so there is some "meat" to the posts, and they are not just ads.

    I also post informative articles about meteorites and collecting, and those articles are highly regarded by people in the collecting community.

    I do NOT send out any friend requests.  I stopped doing that when I hit about 500 friends.  The rest were requests sent to me and before I approve those requests, I inform the person about the nature of my profile and how I operate.  If they are likely to be offended in some way by my posts, then I do not approve them as friends in the first place.  A large segment of my friend base are collectors, scientists, curators, dealers, wholesalers, crafters, rockhounds, and people involved in astronomy-related outreach.  These people want to see what I am posting.

    Technically speaking, yes, Facebook could discipline or lock down my account if somebody ratted me out for posting sale offers.  But truth be told, I would wager that hundreds of thousands of people are doing the same thing.  I see people offering items for sale on their personal profile pages all the time.  I have just taken it a more polished level.

    If FB deleted or locked my account, it would hurt a little bit in the short-term, but I'd just build another one, and within a year to 18 months, I'd be back at ~3000 friends and picking up where I left off.

    As long as the people on my friends list want to see what I am offering, then I will post offers. People have the ability to unfriend me if they become bored with or annoyed by my posts.

    When it comes to online marketing and promotion, I think any business person should be ready to push the envelope and test the boundaries of acceptable techniques.  If I encounter blowback for it, I'll ease off the throttle.  If the sales start rolling in, then it's something to explore.

    Best regards,

    MikeG

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