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Warning Tax Attibutes Missing

wittsendinvitations
posted this on Feb 11 08:48

Has anyone checked their Google Feed recently?  I just ran a feed and now it is giving me warnings on all my items saying the TAX Attribute is missing.  I have this clearly marked in HW.  I did research in Google and  could not find any information to help other than to make sure you marked it on your site...which I have.  I tried adding it as an attribute in Google Attributes and though lowering the missing tax attribute warnings for the 6 items added Tax ...  0.00 to, it created new warnings for the items changed saying I now have missing tax sub-attributes....WHAT???  Now I am also receiving internal error warnings!!!

Traci

 

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ezgrabs

I just checked my products, and none of them have any warnings... though one of my products has been disallowed for 2 weeks because I changed its url and it wasn't up to date for 2 hours... (un-related but I'm frustrated about it)

But no problems... of course my feed updates at midnight. I'll let you know tomorrow if I have any new issues. 

February 11, 2012 08:57
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wittsendinvitations

ezgrags...do you have taxes in your Google Merchant Settings as an Attribute?  If so, How?  I tried entering Taxes...0.00.  But it says it wants sub cats, country and rate and I can't figure out how to enter this info as sub cats!

February 11, 2012 09:09
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wittsendinvitations

ps....I had two products disallowed about two weeks ago.  I had to delete them both and recreate the listings.  When I did not run a new feed, I received two more errors.  So I updated the feed and it was fixed.  They said it was a URL issue to begin with, but the items had never changed.  As I have mentioned before in forums...Google wants you to jump through hoops to stay alive.  Our tax info is listed under our settings.  If I have to I will put it in Attributes...If I could figure out how...the sub cats are throwing me!

February 11, 2012 09:12
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ezgrabs

No, my taxes are only setup through the standard and regional settings. They show up on Google though when I look at the products.

Have you been to Regions & Taxes under settings and set your tax rate?

February 11, 2012 09:16
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wittsendinvitations

ABSOLUTELY...always have.   I have  entered it in Google Merchant Center as well as my research indicated do so was necessary or you had to list it as an attribute.  It is stil giving me 417 warnings.  I am going to double check my feed.  I have a support ticket in.  Perhaps something happened.

 

February 11, 2012 09:42
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wittsendinvitations

Hmmm...My Taxes are set up under Settings in HW, but this is how my products look

 

<![CDATA[

Personalized Jungle Safari Animals Thank You Note Cards

  ]]>

  </title>
- <description>
- <![CDATA[
The front of thesejungle animalnote cards will be personalized with wording of your choice. The inside of the cards is blank for your personal message.You will receive 12 fold over style note cards measuring 4 1/4 x 5 1/2, printed on 110 lb card stock and 12 white envelopes.Your cards will arrive packaged in plastic with ribbon. They are wonderful for your own use or make the perfect gift.Included with your purchase is return address printing on the back of the envelopes.
  ]]>
  </description>
  <g:expiration_date>2012-03-11T09:15:57</g:expiration_date>
  <g:price>12.99</g:price>
  <g:quantity>1498</g:quantity>
- <g:product_type>
- <![CDATA[
Stationery
  ]]>
  </g:product_type>
  <g:google_product_category>Office Supplies > General Supplies > Paper Products > Stationery</g:google_product_category>
- <g:Condition>
- <![CDATA[
New
  ]]>
  </g:Condition>
- <g:Brand>
- <![CDATA[
Witt's End
  ]]>
  </g:Brand>
- <g:MPN>
- <![CDATA[
note2001
  ]]>
  </g:MPN>
- <g:Availability>
- <![CDATA[
in stock
  ]]>
  </g:Availability>
- <g:image_link>
  </g:image_link>
  <g:shipping_weight>1 pound</g:shipping_weight>
- <g:shipping>
  <g:country>US</g:country>
  <g:price>6.75</g:price>
  </g:shipping>
  </entry>
- <entry>
  <g:id>782187</g:id
 
No mention of taxes.
February 11, 2012 09:47
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Tomas
Highwire Commerce

Apparently Google is now requiring the tax rate even if the item isn't taxable.

I've updated the feed generation to include a rate of "0.00" if the item is not taxable. Your feed will automatically be updated on the next scheduled update.

February 11, 2012 10:05
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wittsendinvitations

I will run my feed now and see if it works.

 

February 11, 2012 10:20
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wittsendinvitations

Tomas ROCKS!!!  No more warnings.  Excellent response time and quick action taken by Tomas.  This will save many the hassle of the hours I wasted this morning and now afternoon.

Thank you Tomas!

February 11, 2012 10:35