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More than one Custom Detail Item Specifics

austiners
posted this on Feb 13 19:41

I just added six new items and then listed them to eBay, using item level item specifics. I added two separate Custom Details. HW concatenated them and them are listed in a concatenated manner on eBay. I often have more than one custom detail. Example, my product 2178673 Pink Snow Crystals; on eBay as 150758556700.

Susan

 

Comments

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greg
Highwire Commerce

Can you explain a little bit more here about what was input in your listings? I'm guessing you have > 1 custom detail added that is incorrect? What did you input on this listing: 150758556700 and what is 'incorrect' on it ?

February 13, 2012 20:07
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austiners

On the full item entry form, I selected "Sell on eBay." One section there is titled "Product Level Item Specifcs (typo there)."  Brand, MPN, and Theme were already there to fill in. Then there is a blank box labelled "Custom Detail Label" and a corresponding "Custom Detail Value." I entered Series as the Label and Crystal Snowflakes 1993 as the value. Then I clicked on "Add a Custom Detail" to add a second "Custom Detail Label" and "Custom Detail Value" of Occasion and Christmas. To be clear, these were all entered into four separate boxes.

Now they appear both on HW and on eBay concatenated. That is, the Label is "Series,Occasion" and the Value is "Crystal Snowflakes 1993, Christmas". These should be two separate label/value pairs.

Susan

February 13, 2012 20:17
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Tomas
Highwire Commerce

That's strange why it did that. I edited the items and separated the custom values and it saved correctly. We'll keep an eye on that and try to reproduce the issue again.

February 13, 2012 20:34
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austiners

I have another one where the two item specifics concatenated into one, instead of remaining separate as I entered them. My item titled "Cardinal Forest Cross Stitch Kit Mill Hill 2010 Buttons & Beads Winter". Product ID: 2184104

Thanks,  Susan

February 22, 2012 18:14