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Anyone having trouble entering tracking information?
amazingkeys
posted this on Jan 23 00:28
We are getting a server error when we attempt to enter tracking information into highwire. Here is the error:
Comments
I had the same earlier...
Yes, I have the same problem. Just finished 3 orders. I reloaded the page each time, and it would show updated then.
Hello
Tomas is aware of this issue and will have it corrected soon. We apologize for any inconvenience and appreciate your patience.
Sheryl
Highwire Customer Support
This issue has been corrected and again, we appreciate your patience.
Thank-you Sheryl. I appreciate your quick response to the problem and also to my support ticket.
Have a great day.
Pam
http://www.henpalsnestboxes.com/
Do you all manually input your tracking numbers? I've seen this feature, but when processing a lot of orders, I would find it extremely time consuming to input each one individually.... so I haven't been~ but if there is an easy way to do it, I'd love to learn!
What I do is copy and paste my tracking numbers from when I print the labels. I use Pay Pal and print and pay for the labels through the Pay Pal site. I don't have a lot of orders daily, but keeping up with the tracking numbers on each order is very important to me.
The problem is back again, i cannot use the product link to open product in order to restock... please rectify!
Grrrrr nothings working now, cant even change label or send mail......