Get Help/Highwire Documentation/Order & Customer Management

Orders - Details Page Overview

Tomas
posted this on May 26, 2011 10:00

?name=media_1306429146488.png

1. Order History Link
View your complete order history by visiting this link.

2. Customer Order Notes
Displays customer submitted notes during checkout.

3. Internal Order Notes
Store internal notes for the order that are not visible to your customer.

4. Order Action button
Perform actions on the order such as setting order tracking, close order, email buyer, print PDF order receipts & records, delete order and Order Label management.

5. Order Items
List of all items included in the order displaying product title, image, product options, SKU and quantity ordered.

6. Order Details
Easily obtain vital order details such as payment method, shipping method, payment ID's and tracking numbers.

7. Shipping/Billing Address
Identify where you are shipping your order. Includes a convenient link to Google Maps.

8. Order Totals
Break down of all the amounts associated with the order including subtotal,shipping, handling fees, taxes and coupon discounts.